Southwest to relocate ticketing to B Terminal in May
Monday, April 25, 2016
Travelers using Southwest Airlines at Memphis International Airport will be getting a slight change of scenery soon.
On May 11 Southwest will be relocating its ticket desk from the A Terminal to the B Terminal, with the first full day of ticking operations to begin May 12. The move will take place the night before so that flight operations are not impacted. The move will give Southwest passengers faster access to the larger Security Checkpoint in the B Terminal – which includes TSA PreCheck services – and better positions the airline’s operations once the airport’s planned Concourse Modernization is complete.
Southwest jets will continue to use the A Concourse, and bags will continue to arrive in the A Terminal Baggage Claim area. The exit lane from A Concourse into the A Terminal and down to A Baggage will remain open, so arriving Southwest passengers will still be able to reach their checked bags as quickly as they always have.
Concurrent with Southwest’s move, TSA will permanently close its security checkpoint in the A Terminal. TSA staff from that checkpoint will join staff in the B and C Terminal checkpoints, helping to increase service levels and efficiency for passengers. Moving walkways are in place in the A-B Connector to help expedite the walk from the B checkpoint to the A Concourse.