Preliminary work has begun on the creation of a new commercial ground transportation lane on the baggage claim level of the short-term parking garage. This phase of the project will not have a significant impact on passengers, though pedestrians will be required to cross the street at crosswalks only. Once completed, ground transportation services will be relocated to this new lane.
All airport media inquiries should be directed to Glen Thomas, Public Information Officer.
Contact Information for Glen Thomas, PIO
Additional Contact Info
Please see this page for contacts for other entities doing business at MEM, such as air carriers, the FAA, TSA, and others.Police reports can be requested by email.
Public records requests should be directed here.*
The Memphis-Shelby County Airport Authority (MSCAA) is committed to responsive and transparent communications with local and national media. *Pursuant to Tennessee law, only a citizen of Tennessee may make a Public Records Request from a Tennessee public entity.
2491 Winchester Rd., Memphis, TN 38116
+1 (901) 922 8000