2491 Winchester Rd., Memphis, TN 38116
+1 901 922 8000

Commercial Ground Transportation Services

The Memphis-Shelby County Airport Authority (MSCAA) requires all commercial ground transportation service providers operating on Airport property more than three (3) times per month during any given month to obtain a permit. This includes picking up only.

Who is a commercial ground transportation service provider?

  • Taxicabs
  • Charter/Coach Buses
  • Limousines
  • City Buses
  • Shuttles Operators
  • Hotel/Motel Shuttles
  • Occasional Users
  • Parking Shuttles
  • Fixed Base Operator Shuttles

Transportation Network Providers (TNCs) must enter a contract with MSCAA.


Drives & Parking AreasHeight Limits/Restrictions
Upper level drive lanesN/A
Lower level inner drive lane10′-10″
Lower level center drive lane11’-2”
Lower level outer drive lane13′-0”
Vendor parking area8′-2″
Public parking lots8′-2″

AlertAlert: Upcoming Outer Drive Construction Impacts

MEM is undergoing a multi-phased terminal modernization & seismic program; therefore, the commercial drive and routing will change through the project. Please routinely refer to this website for updates to YOUR operation requirements.

Current

Taxi/Limousine – Operations are located on the LOWER MIDDLE outer roadway in front of the Baggage Claim level of the terminal.

Shuttles/Buses/Others – Operations are located on the LOWER OUTER roadway in front of the Baggage Claim level of the terminal.

TNCs – Operations are located on the UPPER OUTER roadway in front of the Ticketing level of the terminal.

Coming Soon – December 2024 / January 2025

Due to construction and minimal commercial drive space, you will be required to enter a staging area along the inbound roadway, next to Blue Lot, and wait to receive permission to enter your designated roadway.

Taxi/Limousine/Shuttles/Other – Operations are located on the LOWER MIDDLE outer roadway in front of the Baggage Claim level of the terminal.

Buses – Operations are located on the UPPER OUTER roadway in front of the Baggage Claim level of the terminal.

TNCs – Operations are located on the UPPER OUTER roadway in front of the Ticketing level of the terminal.

Maps showing operations routes for commercial drive operators

Contacting Ground Transportation

If you have any questions or comments regarding ground transportation, please contact the ground transportation office at 901-922-8019 or via email at GT@flymemphis.com.

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