2491 Winchester Rd., Memphis, TN 38116
+1 901 922 8000

Rental Cars, Shuttles, & Taxis

Need a rental car, taxi or limo, or other transportation service? Learn about your transportation options for Memphis International Airport (MEM).

Rental Cars

Memphis International Airport (MEM) is served by nine national rental car companies. Rental Car ServicesView on Map are located in the Ground Transportation Center.

To get to the Ground Transportation Center, upon leaving your airline gate please proceed to the B Terminal and proceed to the lower level (one level below baggage claim). Follow “Rental Cars” signage to the Ground Transportation Center. Once you enter the Ground Transportation Center, signs will point you to your rental car counter.

Wheelchair Assistance

If you need wheelchair assistance between the rental car center and the terminal, you can request assistance at your car rental company’s counter or the vehicle return area. You also may choose to contact the rental car company directly to make arrangements prior to your arrival.


Due to the impacts of COVID-19, we encourage all passengers to reach out and confirm the hours of operations for rental car agencies operating from the Memphis International Airport.  Hours are subject to change and may differ from third-party travel sites.  Please use the following contact information to determine the hours of operation for each rental car vendor.

Alamo Rent-a-Car
Counter Open: Mon-Sat 7am-9pm, Sun 7am-11pm, daily
Online Reservations

AVIS Car Rental logo
Counter Open: 7am-11pm, daily
Online Reservations

Budget Car Rental logo

Counter Open: Sunday through Thursday
6 a.m. to 11 p.m.; Friday 6 a.m. to 9 p.m.; Saturday 7 a.m. to 4 p.m.
Online Reservations

Dollar Rent-a-Car logo

Counter Open: 6 a.m. to 2 p.m., Saturday-Tuesday, 8 a.m. – 6 p.m., Wednesday-Friday
After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.
Online Reservations

Thrifty Car Rental logo
Thrifty Car Rental

Counter Open: call for hours
After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.
Online Reservations

Enterprise Car Rental logo

Enterprise Rent-a-Car
Counter Open: Mon-Sat 7am-9pm, Sun 7am-11pm, daily
Online Reservations

Hertz Car Rental logo
Counter Open: Counter Open: 7 a.m. to 7 p.m., daily
Online Reservations

National Car Rental logo
National Car Rental

Counter Open: 7am-11pm, daily
Online Reservations

Payless Car Rental logo
Payless Car Rental
Counter Open: 7 a.m. to 11 p.m., daily
Online Reservations

Rental Car Services are located in Ground Transportation Center.

To get to the Ground Transportation Center, where Rental Car ServicesView on Map are located, start in Terminal B and go one level below baggage claim, to the lowest level, using an escalator or elevator.

Follow signs that read Economy Parking/Rental Cars.

» Click the map to the right to view a larger version showing key drop locations for each rental car company.

Picking Up or Dropping Off Rental Car Customers

Please don’t drive personal cars to the rental car area if you are picking up or dropping off a renter. Please park in Economy Parking– free for up to 30 minutes – and take the elevator to level 1 to the rental car counters.

Taxis and Limo Service

TaxisView on Map depart from the center commercial drive in front of the Concourse B baggage claim area. A taxi coordinator is available to assist passengers with questions, concerns or special requests. Accessible cabs and baby seats are available upon request. Taxis are available from 6am until one hour after the last flight arrival. View taxi fare information (PDF).

Service for luxury limousines must be prearranged and coordinated with the companies offering service to airport passengers. Limos use the center commercial drive.

To register a complaint for taxi or limo service originating at Memphis International Airport (MEM), contact Properties Division, by email or phone at 901-922-8066.

Wheelchair-Accessible Transportation Service Providers

Area Shuttles

Hotel Shuttle Buses

Many hotels offer shuttle services to and from Memphis International Airport (MEM). In the baggage claim area near the exits, look for overhead signs indicating the location for Hotel Shuttle StopsView on Map.

Complimentary Shuttle for Fixed Base Operators (FBO)

Signature Flight Support and Wilson Air Center both offer complimentary shuttle service to and from their facilities to Memphis International Airport (MEM). When arriving at Memphis International Airport, use the baggage claim exits to meet FBO shuttles.

Signature Flight Support

Wilson Air Center

Area Shuttle Services For Hire

Shuttle service can be pre-arranged prior to landing at Memphis International Airport (MEM) for transportation to and from Tunica casinos, destinations in and around the Memphis area and for guided tours of Memphis.

Public Transportation – Memphis Area Transit Authority (MATA)

  • Memphis International Airport has a Public Bus StopView on Map located in front of Terminal C at the baggage claim level, on outer drive (the third across); look for the MATA City Bus sign overhead.
  • MATA Bus #64 picks up about every hour Monday through Friday from 6:17 a.m. to 10:42 p.m., with hourly Saturday pickups from 7:02 a.m. until 9:02 p.m. Sunday pickups take place hourly between 7:02 a.m. and 7:02 p.m.
  • For more information call 901-274-6282.

More information is on MATA’s website.

Commercial Vehicle Operators

Height Limits/Restrictions

  1. Upper level drive lanes…………………N/A
  2. Lower level inner drive lane…………….10′-10″
  3. Lower level center drive lane…………..11’-2”
  4. Lower level outer drive lane……………13′-0”
  5. Vendor parking area …………………….8′-2″
  6. Public parking lots……………………….8′-2″

Contacting Ground Transportation

If you have any questions or comments regarding ground transportation, please contact the ground transportation office at 901-922-8065 or via email at parkingreceipts@flymemphis.com.