Need a rental car, taxi or limo, or other transportation service? Learn about your transportation options for Memphis International Airport (MEM).
Rental Cars
Memphis International Airport (MEM) is served by nine national rental car companies. Rental Car Services are located in the Ground Transportation Center.
To get to the Ground Transportation Center, upon leaving your airline gate please proceed to the B Terminal and proceed to the lower level (one level below baggage claim). Follow “Rental Cars” signage to the Ground Transportation Center. Once you enter the Ground Transportation Center, signs will point you to your rental car counter.
Wheelchair Assistance
If you need wheelchair assistance between the rental car center and the terminal, you can request assistance at your car rental company’s counter or the vehicle return area. You also may choose to contact the rental car company directly to make arrangements prior to your arrival.
NOTICE:
Due to the impacts of COVID-19, we encourage all passengers to reach out and confirm the hours of operations for rental car agencies operating from the Memphis International Airport. Hours are subject to change and may differ from third-party travel sites. Please use the following contact information to determine the hours of operation for each rental car vendor.
Alamo
888-826-6893
Counter Open: Mon-Sat 7am-9pm, Sun 7am-11pm, daily
Online Reservations
Avis
901-345-2847
Counter Open: 7am-11pm, daily
Online Reservations
Budget
901-332-2222
Counter Open: Sunday through Thursday
6 a.m. to 11 p.m.; Friday 6 a.m. to 9 p.m.; Saturday 7 a.m. to 4 p.m.
Online Reservations
Dollar
866-434-2226
Counter Open: 6 a.m. to 2 p.m., Saturday-Tuesday, 8 a.m. – 6 p.m., Wednesday-Friday
After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.
Online Reservations
Thrifty Car Rental
877-283-0898
Counter Open: call for hours
After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.
Online Reservations
Enterprise Rent-a-Car
901-396-3736
Counter Open: Mon-Sat 7am-9pm, Sun 7am-11pm, daily
Online Reservations
Hertz
901-345-5680
Counter Open: Counter Open: 7 a.m. to 7 p.m., daily
Online Reservations
National Car Rental
877-222-9058
Counter Open: 7am-11pm, daily
Online Reservations
Payless Car Rental
901-346-4781
Counter Open: 7 a.m. to 11 p.m., daily
Online Reservations
Rental Car Services are located in Ground Transportation Center.
To get to the Ground Transportation Center, where Rental Car Services
are located, start in Terminal B and go one level below baggage claim, to the lowest level, using an escalator or elevator.
Follow signs that read Economy Parking/Rental Cars.
» Click the map to the right to view a larger version showing key drop locations for each rental car company.
Picking Up or Dropping Off Rental Car Customers
Please don’t drive personal cars to the rental car area if you are picking up or dropping off a renter. Please park in Economy Parking– free for up to 30 minutes – and take the elevator to level 1 to the rental car counters.
Taxis and Limo Service
Taxis
- Advantage Cab and Metro Cab
901-322-2222 - Bluff City Taxi
901-566-9000 - City Wide Taxi
901-722-8294
Service for luxury limousines must be prearranged and coordinated with the companies offering service to airport passengers. Limos use the center commercial drive.
- Core and More Concierge Limo Service
901-210-2247 - Dynasty Transportation
901-487-1721 - Last Minute Transportation
901-428-4854 - Mack Transportation
901-619-7505 - Premier Transportation
901-577-7700 - SFAX
901-684-1714 - Superior Limo
901-327-2503 - Tennessee Limousine Service
901-452-6207 - T-Star Limos
901-853-5466 - True Concierge
901-409-9973
To register a complaint for taxi or limo service originating at Memphis International Airport (MEM), contact Properties Division, by email or phone at 901-922-8066.
Wheelchair-Accessible Transportation Service Providers
- Advantage Cab and Metro Cab
901-322-2222 - Bluff City Taxi
901-566-9000 - Memphis Area Transit Authority (MATA)
901-722-7171 - True Concierge
901-409-9973 - Wheel Chair Express
901-353-3500
Area Shuttles
Many hotels offer shuttle services to and from Memphis International Airport (MEM). In the baggage claim area near the exits, look for overhead signs indicating the location for Hotel Shuttle Stops.
Complimentary Shuttle for Fixed Base Operators (FBO)
Signature Flight Support and Wilson Air Center both offer complimentary shuttle service to and from their facilities to Memphis International Airport (MEM). When arriving at Memphis International Airport, use the baggage claim exits to meet FBO shuttles.
Signature Flight Support
901-345-4700
Wilson Air Center
901-345-2992
Area Shuttle Services For Hire
Shuttle service can be pre-arranged prior to landing at Memphis International Airport (MEM) for transportation to and from Tunica casinos, destinations in and around the Memphis area and for guided tours of Memphis.
- Cooper Express Shuttle
901-340-4496 - PC Transportation
901-489-3890 - Premier Transportation
901-577-7700 - True Concierge
901-409-9973
Public Transportation – Memphis Area Transit Authority (MATA)
- Memphis International Airport has a Public Bus Stop
located in front of Terminal C at the baggage claim level, on outer drive (the third across); look for the MATA City Bus sign overhead.
- MATA Bus #64 picks up about every hour Monday through Friday from 6:17 a.m. to 10:42 p.m., with hourly Saturday pickups from 7:02 a.m. until 9:02 p.m. Sunday pickups take place hourly between 7:02 a.m. and 7:02 p.m.
- For more information call 901-274-6282.
More information is on MATA’s website.
Commercial Vehicle Operators
- Rules and Regulations
- Commercial Vehicles without permits, click here
Height Limits/Restrictions
- Upper level drive lanes…………………N/A
- Lower level inner drive lane…………….10′-10″
- Lower level center drive lane…………..11’-2”
- Lower level outer drive lane……………13′-0”
- Vendor parking area …………………….8′-2″
- Public parking lots……………………….8′-2″
Contacting Ground Transportation
If you have any questions or comments regarding ground transportation, please contact the ground transportation office at 901-922-8065 or via email at parkingreceipts@flymemphis.com.