Drop Off & Pick Up

Ticketing Counters
For passengers being dropped off to depart on a flight, the departure area is on the upper-level drive. Once on airport grounds, just follow the “Ticketing” overhead signage to the terminal and take the right lanes to the upper level. Here's a list of the airline ticketing locations:

Terminal A: Allegiant

Terminal B: American, Delta, Southwest

Terminal C: United, Frontier, Air Canada


If you are not checking a bag and already have your boarding pass, you can proceed straight to the security checkpoint and your gate. Note that some airlines’ gates are located in a different concourse from their ticketing area:

Concourse A: Delta, Southwest

Concourse B: CLOSED

Concourse C: American, United, Frontier, Air Canada, Allegiant

If your passenger has luggage they need assistance with, or you just want to spend extra time inside the terminal, please park in short-term parking. The first 30 minutes are free.

If you are picking up arriving passengers, Memphis International Airport has a Cell Phone Lot waiting area that is safe, convenient and seconds from the terminal. Best of all, it’s free. Just look for the Cell Phone Lot signage as you enter the airport. The cell phone lot also features a continually-updated flight information display. Flight arrival information can also be found HERE.

Out of regard for others and in accordance with safety regulations, please don’t cause congestion and delay in the passenger drop-off and pick-up areas.

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