Ground Transportation

Need a rental car, taxi or limo, or other transportation service? Learn about your transportation options for Memphis International Airport (MEM).

Rental Cars

Memphis International Airport (MEM) is served by nine national rental car companies. Rental Car Services are located in the Ground Transportation Center. 

To get to the Ground Transportation Center, upon leaving your airline gate please proceed to the B Terminal and proceed to the lower level (one level below baggage claim). Follow "Rental Cars" signage to the Ground Transportation Center. Once you enter the Ground Transportation Center, signs will point you to your rental car counter. 

Wheelchair Assistance

If you need wheelchair assistance between the rental car center and the terminal, you can request assistance at your car rental company’s counter or the vehicle return area. You also may choose to contact the rental car company directly to make arrangements prior to your arrival. 


Due to the impacts of COVID-19, we encourage all passengers to reach out and confirm the hours of operations for rental car agencies operating from the Memphis International Airport.  Hours are subject to change and may differ from third-party travel sites.  Please use the following contact information to determine the hours of operation for each rental car vendor.

888-826-6893Counter Open: Mon-Sat 7am-9pm, Sun 7am-11pm Online Reservations

Enterprise Rent-a-Car
901-396-3736Counter Open: Mon-Sat 7am-9pm, Sun 7am-11pm Online Reservations

901-345-2847Counter Open: 7am-11pm, daily Online Reservations

901-345-5680Counter Open: 7 a.m. to 7 p.m., dailyOnline Reservations

901-332-2222 Counter Open: Sunday-Thursday: 6 a.m. to 11 p.m.; Friday: 6 a.m. to 9 p.m.; Saturday: 7 a.m. to 4 p.m.
Thanksgiving: 6 a.m. to 7 p.m.; Christmas: 6 a.m. to 7 p.m. 
Online Reservations

National Car Rental
877-222-9058Counter Open: 7am-11pm, dailyOnline Reservations

 866-434-2226Counter Open: 6 a.m. to 2 p.m., Saturday-Tuesday, 8 a.m. - 6 p.m.,Wednesday-Friday
After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.
Online Reservations

Payless Car Rental
901-346-4781Counter Open: 7 a.m. to 11 p.m., dailyOnline Reservations

Thrifty Car Rental
877-283-0898Counter Open: call for hours
After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.
Online Reservations

GTC Key DropsRental Car Services are located in Ground Transportation Center.

To get to the Ground Transportation Center, where Rental Car Services are located, start in Terminal B and go one level below baggage claim, to the lowest level, using an escalator or elevator. 

Follow signs that read Economy Parking/Rental Cars. 

» Click the map to the right to view a larger version showing key drop locations for each rental car company.

Picking Up or Dropping Off Rental Car Customers

Please don’t drive personal cars to the rental car area if you are picking up or dropping off a renter. Please park in Economy Parking– free for up to 30 minutes – and take the elevator to level 1 to the rental car counters.

Ride Sharing - Lyft & Uber 

Uber and Lyft are currently operating at Memphis International Airport. At the terminal, pickup areas are located outside each of the A, B and C ticketing lobby exits on the outer commercial drive. Follow “Uber/Lyft” signage to the designated area for pickups. For rental car customers, there is a pick-up and drop-off area on the 3rd floor of the economy parking garage. 

Taxis and Limo Service

Taxis depart from the center commercial drive in front of the Concourse B baggage claim area. If a taxi is not available at the curb, please contact one of the following taxi companies to request a taxi:

Advantage Cab and Metro Cab

Bluff City Taxi

City Wide Taxi

View taxi fare information (PDF).

Service for luxury limousines must be prearranged and coordinated with the companies offering service to airport passengers. Limos use the center commercial drive.

Dynasty Transportation 901-487-1721

Last Minute Transportation 901-428-4854

Mack Transportation 901-619-7505

Premier Transportation 901-577-7700

SFAX 901-684-1714
Superior Limo 901-327-2503

Tennessee Limousine Service 901-452-6207

T-Star Limos 901-853-5466

True Concierge

To register a complaint for taxi or limo service originating at Memphis International Airport (MEM), contact Properties Division, by email or phone at 901-922-8066.

Wheelchair-Accessible Transportation Service Providers

Advantage Cab and Metro Cab

Bluff City Taxi

Wheel Chair Express

Memphis Area Transit Authority 901-722-7171

True Concierge

Area Shuttles

Hotel Shuttle Buses

Many hotels offer shuttle services to and from Memphis International Airport (MEM). In the baggage claim area near the exits, look for overhead signs indicating the location for hotel shuttle stops.

Quick list of area hotels offering airport shuttle service (PDF)

Complimentary Shuttle for Fixed Base Operators (FBO)

Signature Flight Support and Wilson Air Center both offer complimentary shuttle service to and from their facilities to Memphis International Airport (MEM). When arriving at Memphis International Airport, use the baggage claim exits to meet FBO shuttles.

Signature Flight Support

Wilson Air Center

Area Shuttle Services For Hire

Shuttle service can be pre-arranged prior to landing at Memphis International Airport (MEM) for transportation to and from Tunica casinos, destinations in and around the Memphis area and for guided tours of Memphis.

Cooper Express Shuttle

PC Transportation

Premier Transportation

True Concierge 

Public Transportation – Memphis Area Transit Authority (MATA)

  • Memphis International Airport has a public bus stop located in front of Terminal C at the baggage claim level, on outer drive (the third across); look for the MATA City Bus sign overhead.
  • MATA Bus #28 picks up about every hour Monday through Friday from 6:42 a.m. to 5:42 p.m., with hourly Saturday and Sunday pickups from 8:42 a.m. until 4:42 p.m.
  • For more information call 901-274-6282.

More information is on MATA’s website.



Commercial Vehicle Operators

Height Limits/Restrictions

  1. Upper level drive lanes…………………N/A
  2. Lower level inner drive lane………..10'-10"
  3. Lower level center drive lane……….11’-2”
  4. Lower level outer drive lane…………13'-0”
  5. Vendor parking area ……………….....8'-2"
  6. Public parking lots……………….........8'-2"

Contacting Ground Transportation

If you have any questions or comments regarding ground transportation, please contact the ground transportation office at 901-922-8065 or via email at

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