Rental Cars, Shuttles, & Taxis

Rental Cars

Memphis International Airport (MEM) is served by nine national rental car companies. They are located in the Ground Transportation Center.

To get to the Ground Transportation Center, upon leaving your airline gate please proceed to the B Terminal and proceed to the lower level (one level below baggage claim). Follow “Rental Cars” signage to the Ground Transportation Center. Once you enter the Ground Transportation Center, signs will point you to your rental car counter.

Wheelchair Assistance

If you need wheelchair assistance between the rental car center and the terminal, you can request assistance at your car rental company’s counter or the vehicle return area. You also may choose to contact the rental car company directly to make arrangements prior to your arrival.

Rental Company	Counter Hours	Phone Number	Reservations
Alamo	7am-1am, daily	844-370-9801	Online Reservations
Avis	7am-12am, daily	901-345-2847	Online Reservations
Budget	Sun – Thurs: 6am-12am Fri: 6am-9pm Sat: 7pm-4pm	901-332-2222	Online Reservations
Dollar	Sun – Wed: 6am – 8pm Thurs – Sat: 6am – 10pm After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.	866-434-2226	Online Reservations
Enterprise Rent-a-Car	7am-1am, daily (for later flights, counter will stay open until 2am)	833-898-2149	Online Reservations
Hertz	7am – 11pm, daily	901-345-5680	Online Reservations
National Car Rental	7am-1am, daily	844-370-9812	Online Reservations
Payless Car Rental	7am to 12am, daily	901-346-4781	Online Reservations
Thrifty Car Rental	Sun – Wed: 6am – 8pm Thurs – Sat: 6am – 10pm After hour drop-offs will occur at Hertz on Level 1 of the Rental Car Center. Use Hertz key drop boxes located in the returns area.	877-283-0898	Online Reservations

Rental Car Services are located in Ground Transportation Center.

To get to the Ground Transportation Center, where are located, start in Terminal B and go one level below baggage claim, to the lowest level, using an escalator or elevator.

Follow signs that read Economy Parking/Rental Cars.

» Click the map to the right to view a larger version showing key drop locations for each rental car company.

Picking Up or Dropping Off Rental Car Customers

Please don’t drive personal cars to the rental car area if you are picking up or dropping off a renter. Please park in Economy Parking– free for up to 30 minutes – and take the elevator to level 1 to the rental car counters.

Taxis and Limo Service

Depart from the center commercial drive in front of the Concourse B baggage claim area. Accessible cabs are available upon request. Taxis operate from 6am until one hour after the last flight arrival. View taxi fare information (PDF).

Bluff City Taxi
901-566-9000
City Wide Taxi
901-722-8294

Service for luxury limousines must be prearranged and coordinated with the companies offering service to airport passengers. Limos use the center commercial drive.

To register a complaint for taxi or limo service originating at Memphis International Airport (MEM), contact the Ground Transportation department by email or phone at 901-922-8019.

Wheelchair-Accessible Transportation Service Providers

Bluff City Taxi
901-566-9000
Memphis Area Transit Authority (MATA)
901-722-7171
True Concierge
901-409-9973

Area Shuttles

Hotel Shuttle Buses

Many hotels offer shuttle services to and from Memphis International Airport (MEM). In the baggage claim area near the exits, look for overhead signs indicating the location for shuttles.

Complimentary Shuttle for Fixed Base Operators (FBO)

Signature Flight Support and Wilson Air Center both offer complimentary shuttle service to and from their facilities to Memphis International Airport (MEM). When arriving at Memphis International Airport, use the baggage claim exits to meet FBO shuttles.

Signature Flight Support
901-345-4700

Wilson Air Center
901-345-2992

Area Shuttle Services For Hire

Shuttle service can be pre-arranged prior to landing at Memphis International Airport (MEM) for transportation to and from Tunica casinos, destinations in and around the Memphis area and for guided tours of Memphis.

Public Transportation – Memphis Area Transit Authority (MATA)

Memphis International Airport has a stop located between terminals A & B on the ticketing level, upper inner drive. Look for the MATA Bus sign.
MATA #28 Airport Route schedule (Route schedule is subject to change without notice):
- Monday – Friday: 5:45am – 6:29pm
- Saturday: 8:45am – 5:29pm
- Sunday: 8:45am – 4:29pm
For more information call 901-274-6282 or visit MATA’s website.

Commercial Vehicle Operators

Commercial Vehicle Operators

Rules and Regulations
Commercial Vehicles without permits, click here
Apply for a Commercial Drive Operating Permit here

Height Limits/Restrictions

Upper level drive lanes	N/A
Lower level inner drive lane	10′-10″
Lower level center drive lane	11’-2”
Lower level outer drive lane (CLOSED)	13′-0”
Interim Commercial Drive (UPCOMING)	10′-9″
Vendor parking area	8′-2″
Public parking lots	8′-2″