Passengers who are being picked up can ask their local driver to wait in the Cell Phone Lot, which is seconds away from the terminal, or they can park in short-term parking and enter the building to greet you. Learn more about these options.
Once landing, if you need to reclaim checked baggage, follow the signs for Baggage Claim (one level below the arrival gates). Look for the overhead displays that announce which baggage belt your flight’s luggage will arrive.
Please verify the luggage is indeed yours before you leave the Baggage Claim area.
Baggage carts are available for free in the Baggage Claim area for passenger use.
Airlines are responsible for handling and processing baggage. Please contact your airline if you experience any issues.
Airline Baggage Policies Online:
- Air Canada
- American Airlines
- Frontier Airlines
- Southern Airways Express (operates out of Signature Flight Support)
- Southwest Airlines
- United Airlines
- Vacation Express
If you need a rental car, head over to the Ground Transportation Center, where all rental car services are located in one convenient location. To get to the GTC, make your way to the lower level of the B terminal, one level below Baggage Claim, and follow the moving walkways to the rental car facilities.
Ground Transportation Options
Are you ready to hail a cab or pick up your limo or shuttle service? Those are conveniently located on the drive just outside of the B Baggage Claim on the Ground Level. Learn more about these services.
2491 Winchester Road, Suite 113
Memphis, TN 38116