Like many other airports around the nation, Memphis International Airport (MEM) is experiencing a reduction in passenger traffic this week as concerns about the COVID-19 virus (coronavirus) have increased. While specific numbers are not yet available, MEM expects that passenger numbers will be significantly below previous projections for Spring Break. As a result, the airport and its partners have taken some additional steps and are sharing the following information:
C Checkpoint Temporarily Closed
Beginning Friday, March 13 all checkpoint operations will take place through the B checkpoint, which has the largest capacity and the most lanes. TSA has indicated that this is best allocation of their resources and most efficient way of managing checkpoint operations. The C checkpoint will be available for reactivation if necessary.
Maggie O’Shea’s, Moe’s to Temporarily Close
Due to the downturn in travel, Maggie O’Shea’s (B Ticketing Lobby) and Moe’s (C Concourse) restaurants will be temporarily closed. These locations will resume operations in the future.
Airlines Remain Operational at MEM
Despite the passenger downturn, airlines continue to operate at MEM, with no reported cancellations due to COVID-19. Passengers should contact their airline directly about any changes and developments to their schedule. Airlines rather than the airport handle all aspects of ticketing and scheduling. Airline contact information can be found at https://flymemphis.com/airlines-at-mem.
MEM maintaining increased cleaning and sanitation efforts
MEM continues to monitor the ongoing developments with COVID-19 (coronavirus). The airport is currently under normal operations and we continue to follow the guidance of the Centers for Disease Control and the Shelby County Health Department. MEM has increased its cleaning and sanitation of high contact areas, including the gate areas, and the airport’s restaurant vendors have taken additional cleaning and sanitation steps as well. Passengers can get more information about prevention at https://www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html. The CDC also has additional information for travelers at https://wwwnc.cdc.gov.travel. The Health Department has also launched a hotline number: 901-692-7523, for specific questions, requests for technical assistance, and requests for speakers at community meetings and events.
Follow this link for more information from COVID-19 impacts TSA operations: https://www.tsa.gov/coronavirus